Question 1

What areas of Perth do you service?

Accepted Answer

We service Crawley, Nedlands and nearby suburbs. If you're just outside these areas, give us a call and we'll confirm if we can get to you.

Question 2

Do you offer emergency plumbing services?

Accepted Answer

Absolutely. Our emergency team is available 24 hours a day, 7 days a week, 365 days a year. We aim to be on-site within 60 minutes for urgent situations like burst pipes, gas leaks, or major blockages.

Question 3

Are your quotes really fixed-price?

Accepted Answer

Yes — the price we quote is the price you pay. We provide a detailed, itemised quote before any work begins. If the scope doesn't change, neither does the price. No hidden fees, no surprises.

Question 4

Are you licensed and insured?

Accepted Answer

Fully licensed (PL 12345, GF 012345) and comprehensively insured. All our technicians hold current plumbing and gas fitting licences issued by the WA Department of Mines, Industry Regulation and Safety.

Question 5

How long does a typical bathroom renovation take?

Accepted Answer

A standard bathroom renovation typically takes 2–3 weeks from demolition to completion. More complex projects with custom features may take 4–5 weeks. We provide a detailed timeline during the quoting process.

Question 6

What brands of hot water systems do you install?

Accepted Answer

We install and service all major brands including Rinnai, Rheem, Bosch, Dux, and Thermann. We'll recommend the best system for your household size, budget, and energy preferences — gas, electric, solar, or heat pump.